University of California San Francisco
Helen Diller Family Comprehensive Cancer Center

Mission Bay Shared Resources FAQ

Shared Resources FAQ

Recharge amount varies each month depending on the expenses paid on the general ledger for the particular charge period. The calculation formula is as follows:

(Total expenses spent on GL for month / Total recharge units)= Amount per unit

(PI’s assigned unit(s) x amount per unit)= PI’s total recharge amount

The wet lab space is assigned as a number of “kneeholes”.  Kneehole refers to a lab desk (typically 36” to 48” long) plus associated bench space (typically about 5’ to 6’ long) used by one person. One lab bench typically accommodates two researchers with one 36” to 48” desk at each end of a long 10’-12’ shared bench. 

Kneeholes are assigned to each PI by the Chair of your Department, or by Dr. Frank McCormick, Cancer Center Director. The number of kneehole(s) varies amongst PIs. If the number of kneehole(s) has changed, the PI needs to notify the shared service manager to make any necessary adjustment.


My Cores WebsiteServices are ordered online through the MyCORES website.

The login to MyCORES is available through MyAccess -

If you find that you do not yet have access to MyCORES in MyAccess, please take a minute to complete the New User Access online form.

Need Help?
  • Training documents for navigating MyCORES can be found here.
  • Frequently Asked Questions can be found here.
  • Specific questions can be directed to: