University of California San Francisco
Helen Diller Family Comprehensive Cancer Center

About the Symptom Management Service

UCSF Symptom Management System Team

The Symptom Management Service (SMS) offers consultations to improve the quality of life and care for patients at UCSF’s Helen Diller Family Comprehensive Cancer Center.

The SMS provides treatment and counseling for physical and emotional symptoms of cancer, to help people live as well as possible. Assistance includes help with pain, fatigue, depression, anxiety, advanced-care planning and spiritual issues. Treatments integrate medical, psychological, social work and spiritual approaches, which are offered along with regular cancer care. Care is coordinated with cancer treatments and with the support of patients’ oncology team. The SMS sees patients in clinic, by video telemedicine, and in their homes.

SMS Programs for Everyone

Your SMS team works closely with your oncology team and some oncology practices have established special programs in the SMS for their patients: 

  • Advanced Breast Cancer (ABC) - for patients with metastatic breast cancer
  • SMS in Bone Marrow Transplant (BMT) - for patients with hematologic malignancies
  • Geri-Pall - for older patients with lung cancer
  • SMS in Head & Neck Oncology – for patients with upcoming surgery 

Contact Us By Phone

Call 415-885-SMS1 (415-885-7671)
Monday-Friday coverage only
8:00am – 4:30pm,
except holidays

  • Option 1: Medication refills
  • Option 2: ABC Clinic patients
  • Option 3: Scheduling/Administrative Questions
  • Option 4: Non-urgent nursing calls

For urgent needs please call your oncologist office directly.

Locations

Mission Bay:
1825 4th St., 4th Floor

Mount Zion: 
1600 Divisadero St., 2nd, 3rd, 4th Floors

Parnassus:
400 Parnassus Ave., 4th Floor

Resources

Advance Care Planning & Advance Directive

Bereavement

Caregivers

 

Complementary/Alternative Medicine

Emotional Support and Hotlines

Exercise & Fatigue

Financial, Disability, and Insurance Assistance

Lodging, Tranportation, and Home Care Assistance

For more information on in-home assistance and transportation call your Cancer Center social worker

Pharmacy and Medications

Spiritual Resources

Symptom Management and Palliative Care


Materials for Download

SMS
SMS Patient Orientation Sheet

 


SMS
UCSF Care at Home
Home-­Based Palliative Medicine Consultations Provider Information Sheet