University of California San Francisco
Helen Diller Family Comprehensive Cancer Center

Establish Account & Scheduling

  • All reservations for PTC instrumentation, services, and training are done via the MyCORES reservation and recharge software system
  • The login to MyCORES is available through MyAccess - https://myaccess.ucsf.edu.
  • If you find that you do not yet have access to MyCORES, please take a minute to complete the New User Access online form in MyAccess. 

Request a MyCores Account

UCSF Users

A UCSF user is a PI, lab member, or administrator that works or studies at UCSF and will be paying for services or managing an account with a UCSF speedtype.

UCSF Users and HDFCCC members 

Membership is required of all NCI-funded Comprehensive Cancer Centers and allow priority access and cost structure to Shared Resources. For additional info and instructions on how to apply for HDFCCC membership, visit this page.

Affiliates & External Users

An Affiliate or External User is someone who will be paying for PTC services with non-UCSF funds, via check, wire transfer, or IOC (inter-campus fund transfer). This includes PIs from other UC campuses, as well as those from affiliate, non-profit, and for-profit organizations.

Specific questions can be directed to: mycoresmail@ucsf.edu

For further questions, contact Byron Hann, Core Manager at Byron.Hann@ucsf.edu or Paul Phojanakong, Lab Manager at phojanakongp@cc.ucsf.edu


PTC Services for UCSF Users

Equipment reservations can be ordered and scheduled on MyCORES by logging into UCSF MyAccess.

To request a MyCORES account, please follow these instructions:

  • Retrieve your MyAccess ID number.
  • Fill out the MyCORES New User Request
  • The MyCORES Team will contact you once your account has been created.

Please include all necessary information. Providing inaccurate or incomplete information will cause a delay in account creation. Users must have both an active MyAccess ID# and MyCORES account in order to log in to MyCORES.


PTC Services for Affiliate & External Users

To initiate a request for services from the PTC, please follow these instructions:

  • Contact Byron Hann to initiate a business contract request (not required for Affiliates or other UC campuses)
  • Once the business contract is executed, please fill out the MyCORES External Customer Information Form to obtain a MyAccess account, which will give you the ability to log in to MyCORES to schedule your own reservations
  • The MyCORES Team will submit a request for your ID# (this can take up to two weeks)
  • The MyCORES Team will contact you with instructions on activating your MyAccess ID# and setting up a password

If you have PO# information which needs to be recorded in MyCORES, please fill out the MyCORES External PO Information Form. Each of these reference accounts will generate separate external invoices, should multiple PO# for a single client be used in a single billing cycle.

To request changes to your MyCORES billing account, please send an e-mail to mycoresmail@ucsf.edu with the desired change.