University of California San Francisco
Helen Diller Family Comprehensive Cancer Center

Order Services

All reservations for LCA instrumentation, services, and training is done via the MyCORES reservation and recharge software.

Request a MyCores Account

> UCSF Users

A UCSF user is a PI, lab member, or administrator that works or studies at UCSF and will be paying for services or managing account with a UCSF speedtype.

> Affiliates & External Users

An Affiliate or External User is someone who will be paying for LCA services with non-UCSF funds, via check, wire transfer, or IOC (inter-campus fund transfer). This includes PIs from other UC campuses, as well as those from affiliate, non-profit, and for-profit organizations.

Additional Resources

A searchable database of core facilities at all UCSF campus locations is available here.

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Order Services for UCSF Users

A UCSF user is a PI, lab member, or administrator that works or studies at UCSF and will be paying for services or managing account utilizing a UCSF speedtype.

Equipment reservations can be ordered and scheduled on MyCORES by logging into UCSF MyAccess.

To request a MyCORES account, please follow these instructions:

  1. Retrieve your MyAccess ID number.
  2. Fill out the MyCORES New User Account form
  3. The MyCORES Team will contact you once your account has been created.

Please include all necessary information. Providing inaccurate or incomplete information will cause a delay in account creation.

Users must have both an active MyAccess ID# and MyCORES account in order to log in to MyCORES.

Order Services for Affiliate & External Users

An Affiliate or External User is someone who will be paying for LCA services with non-UCSF funds, via check, wire transfer, or IOC (inter-campus fund transfer). This includes PIs from other UC campuses, as well as those from affiliate, non-profit, and for-profit organizations.

To initiate a request for services from the LCA, please follow these instructions:

  1. Contact Charissa Suantawee to initiate a business contract request (not required for Affiliates or other UC campuses)
  2. Once the business contract is executed, please fill out the MyCORES External Customer Information Form to obtain a MyAccess account, which will give you the ability to log in to MyCORES to schedule your own reservations.
  3. The MyCORES Team will submit a request for your ID# (this can take up to two weeks)
  4. The MyCORES Team will contact you with instructions on activating your MyAccess ID# and setting up a password

**If you have PO# information which needs to be recorded in MyCORES, please fill out the MyCORES External PO Information Form. Each of these reference accounts will generate separate external invoices, should multiple PO# for a single client be used in a single billing cycle.**

To request changes to your MyCORES billing account, please e-mail mycoresmail@ucsf.edu with the desired change.

For example, "Please update the invoice/billing e-mail address on file for PI Peyton Potter of Company ABC to newemail@abc.com."