Order Services
All reservations for LCA instrumentation, services, and training is done via the MyCORES reservation and recharge software.
Request a MyCores Account
> UCSF Users
A UCSF user is a PI, lab member, or administrator that works or studies at UCSF and will be paying for services or managing account with a UCSF speedtype.
> Affiliates & External Users
An Affiliate or External User is someone who will be paying for LCA services with non-UCSF funds, via check, wire transfer, or IOC (inter-campus fund transfer). This includes PIs from other UC campuses, as well as those from affiliate, non-profit, and for-profit organizations.
Additional Resources
A searchable database of core facilities at all UCSF campus locations is available here.
Need Help?
- Frequently Asked Questions
- Specific questions can be directed to: mycoresmail@ucsf.edu
Order Services for UCSF Users
A UCSF user is a PI, lab member, or administrator that works or studies at UCSF and will be paying for services or managing account utilizing a UCSF speedtype.
Equipment reservations can be ordered and scheduled on MyCORES by logging into UCSF MyAccess.
To request a MyCORES account, please follow these instructions:
- Retrieve your MyAccess ID number.
- Fill out the MyCORES New User Account form
- The MyCORES Team will contact you once your account has been created.
Please include all necessary information. Providing inaccurate or incomplete information will cause a delay in account creation.
Users must have both an active MyAccess ID# and MyCORES account in order to log in to MyCORES.
Order Services for Affiliate & External Users
An Affiliate or External User is someone who will be paying for LCA services with non-UCSF funds, via check, wire transfer, or IOC (inter-campus fund transfer). This includes PIs from other UC campuses, as well as those from affiliate, non-profit, and for-profit organizations.
To initiate a request for services from the LCA, please follow these instructions:
- Contact Charissa Suantawee to initiate a business contract request (not required for Affiliates or other UC campuses)
- Once the business contract is executed, please fill out the MyCORES External Customer Information Form to obtain a MyAccess account, which will give you the ability to log in to MyCORES to schedule your own reservations.
- The MyCORES Team will submit a request for your ID# (this can take up to two weeks)
- The MyCORES Team will contact you with instructions on activating your MyAccess ID# and setting up a password
**If you have PO# information which needs to be recorded in MyCORES, please fill out the MyCORES External PO Information Form. Each of these reference accounts will generate separate external invoices, should multiple PO# for a single client be used in a single billing cycle.**
To request changes to your MyCORES billing account, please e-mail mycoresmail@ucsf.edu with the desired change.
For example, "Please update the invoice/billing e-mail address on file for PI Peyton Potter of Company ABC to newemail@abc.com."