Symptom Management Service

grandmother and granddaughter holding hands

The Symptom Management Service (SMS) offers consultations to improve the quality of life and care for patients at UCSF’s Helen Diller Family Comprehensive Cancer Center.

The SMS provides treatment and counseling for physical and emotional symptoms of cancer, to help people live as well as possible. Assistance includes help with pain, fatigue, depression, anxiety, advanced-care planning and spiritual issues. Treatments integrate medical, psychological, social work and spiritual approaches, which are offered along with regular cancer care. Care is coordinated with cancer treatments and with the support of patients’ oncology team. The SMS sees patients in clinic, by video telemedicine, and in their homes.

SMS Programs for Everyone

Your SMS team works closely with your oncology team and some oncology practices have established special programs in the SMS for their patients: 

  • SMS in the UCSF Brain Tumor Center - for patients with brain tumors
  • SMS in Bone Marrow Transplant (BMT) - for patients with hematologic malignancies
  • Geri-Pall - for older patients with lung cancer
  • SMS in Head & Neck Oncology – for patients with upcoming surgery 

Contact Us By Phone

Call 415-885-SMS1 (415-885-7671)
Monday-Friday coverage only
8:00am – 4:30pm,
except holidays

For urgent needs please call your oncologist office directly.



Mount Zion 
[directions and parking]
1600 Divisadero, 4th Floor Outpatient Side
San Francisco, CA 94115

Mission Bay
[directions and parking]
Bakar Precision Cancer Medicine Building
1825 4th St.
San Francisco, CA 94158

[directions and parking]
400 Parnassus Avenue
San Francisco, CA 94143

For questions about your appointment, please contact 415-885-7671.


Advance Care Planning & Advance Directive




Complementary/Alternative Medicine

Emotional Support and Hotlines

Exercise & Fatigue

Financial, Disability, and Insurance Assistance

Lodging, Tranportation, and Home Care Assistance

For more information on in-home assistance and transportation call your Cancer Center social worker

Pharmacy and Medications

Spiritual Resources

Symptom Management and Palliative Care

Materials for Download

SMS Patient Information