Address and Hours
Helen Diller Family Cancer Research Building
1450 3rd Street
San Francisco, CA 94158
Monday - Friday, 7 am - 6 pm
UCSF badge required at all times
Building Contacts
Building Facility Manager:
Ovidio Velasquez, 514-3413
Security (Diller guard desk): 514-4975
General building concerns and emergencies: 476-2021
Diller Building Services
The UCSF Helen Diller Family Cancer Research Building offers services unique to the facility, including conference rooms, document shredding, copiers/printers, and shared kitchens.
A UCSF ID badge is required for entry to the Diller Building.
Additionally, Badge access is required to gain entry to building, labs, and offices after hours.
Please follow your HR representative's instructions on how to obtain a badge through UCPD.
Once a badge is obtained, contact your HR Department for Diller Building access activation. Please include lab and/or department affiliation.
| UCSF ID card or replacement card |
Permission to have a new or replacement UCSF ID Badge is initiated by your Departmental HR Representative. The badge itself is issued by UCPD. View ID service locations and hours. You are encouraged to wear your UCSF ID at all times and may be asked to show it to Building Security to gain entry. |
| Reporting lost or stolen ID | Call UCPD at 415-476-1414 (24/7) |
| Access to Cancer Center Buildings |
Contact your HR department for access to:
For access to other campus or medical center locations, contact We ID at [email protected] For office lock outs after hours, contact Facilities Management at 415-476-2021 |
| Office Keys |
Contact Ovidio Velasquez ([email protected]) for key orders:
Or submit a Facilities Management request: http://www.fm.ucsf.edu/ |
Occupants of the Diller Building are free to reserve any of the six conference rooms listed below. View booking instructions.
Reservations for Bakar Auditorium (HD-160) can be made in 25Live via the MyAccess menu.
Room 291
Seats about 20 at tables. [image 1 | image 2]
Room phone: (415) 514-9774
email: [email protected]
Room 295
Seats 14 at tables. [image]
Room phone: (415) 514-9776
email: [email protected]
Room 296
Ballpark view window; seats 16 at tables.
[image 1 | image 2]
Room phone: (415) 514-9778
email: [email protected]
Room 391
Seats 12 at tables. [image]
Room phone: (415) 514-4959
email: [email protected]
Room 392
Seats 12 at tables. [image]
Room phone: (415) 514-4960
email: [email protected]
Room 491
Seats 14 at tables. [image 1 | image 2]
Room phone: (415) 502-2968
email: [email protected]
>> Download the 2023 Emergency Action Plan (EAP)
In the case of an after hours emergency, you can check on the condition/status of a campus building by contacting one of the following:
- Campus Emergency Hotline: 502-4000
- Campus Back-up Emergency Hotline: 1-800-873-8232
- Facilities Management Information Line: 514-1212
- Sign up for Warn Me, the campus emergency notification system: http://warnme.ucsf.edu/
Helen Diller Research Building has 7 Multi-function Xerox machines throughout the building.
To Scan: Anyone can use the machines to send scanned documents/images to UCSF.edu email addresses.
To Copy/Print: A code is required to use these functions. Request from PI/Manager or contact [email protected] to receive new code (funding information required)
To install printers:
From your computer open the ‘device manager’ or equivalent, and there should be a folder for printers and scanners. Open said folder and search for a network printer. Type in the Printer IP address into the search field, and connect to that printer. Note you may have to download driver software.
2nd floor Printer IP address:
- HD 260 north wing (B&W)– 169.230.130.10
- HD 280 east wing (color) – 169.230.129.10
3rd floor Printer IP address:
- HD 360 north wing (color) – 169.230.132.24
- HD 380 east wing (color) – 169.230.132.12
4th floor Printer IP address:
- HD 460 next to kitchen (B&W) – 169.230.137.10
- HD 425 inside lab (B&W) – 169.230.137.11
5th floor Printer IP address:
- HD 580 east wing (B&W) – 169.230.133.13
Diller Building phone requests are routed through UCSF IT Services. You must have an email account hosted on the UCSF email service (@ucsf.edu) to obtain a UCSF voicemail account.
Contact the UCSF IT Service Desk for help with the following:
- To request a new phone line, voicemail box, and/or phone set
- To report telephone problems
- For help setting up voicemail
Contact the UCSF IT Service Desk for help with:
- email accounts
- remote access/ VPN
- access to shared drives
- specialized applications
- desktop support
For urgent matters requiring same-day support, call the IT Service Desk at 415-514-4100.
Diller Laboratory Services
The UCSF Helen Diller Family Cancer Research Building offers a number of laboratory services including autoclave/glasswash collection, dry ice, shared equipment, C02 delivery, biohazard waste collection, freezer alarms, and custodial services.
Overview of laboratory services:
- Diller Laboratory Shared Resources - Autoclave/Glasswash collection twice a day; Four Millipore DI water units per floor
- Two locations of Dry Ice/Flaked Ice per floor; One Spill Kit per floor; Papertowels/Soap provided at each lab sink.
- Diller Shared Equipment - Include Centrifuges, Imaging Systems, Film Processors, Spectrometers and more; contact Ovidio Velasquez.
- Diller Central CO2 - CO2 delivery system pipes CO2 to each Tissue Culture room; billed per incubator; managed by facilities services
- Biohazard Waste Collection - Waste must be placed in designated containers, collected regularly by EHS technician regularly
- Freezer Alarms - Available throughout labs for temperature monitoring of Freezers etc, UCPD monitors. Installation fees apply.
- Custodial Services - Labs serviced nightly, TC rooms weekly - mop only; garbage, recycling, compost, styrofoam collections from lab.
Each PI occupying wet lab bench space will participate in the Combined Wet Lab Services Recharge which covers the costs of such items as the glass washing, dry ice, flaked ice and Millipore. This is a per-kneehole (kh) charge that varies monthly depending on actual costs. There are optional recharges for faculty who participate in the shared film processor or centralized CO2. Typically, these costs are charged to faculty grants, but may be paid by the home department in support of their faculty.
>> Download the Lab Manager Shared Equipment List
Shared Centrifuges
- Beckman Avanti JXN-26 (HD-240)
- Beckman Avanti JXN-26 (HD-330)
- Beckman L8-80M Ultra (HD-311)
Imaging Systems
- Film Processor (HD-244)
- Film Processor (HD-346)
- Li-Cor Odyssey Imaging System (HD-356)
Spectrophotometers
- Nanodrop Technologies/ND 1000 (HD-235)
- Nanodrop Technologies/ND 2000C (HD-307)
- BioTek Synergy 2 Plate Reader (HD-235)
Miscellaneous
- Beckman LS 6500 Liquid Scintillation Counter (HD-311)
- Glomax Luminometer (HD-307)
- Agilent 2100 Bio-Analzyer (HD-342)
Core Facilities/ Special Permission
- Leica CM1950 Cryostat/Microtome (4th floor)
- Leica 5G 1160Tissue Embedding Unit (4th floor)
- Epi-Flourscence Microscope (HD-355)
- Nikon 50 I Compound Microscope (HD-355)
- FACS Aria BD (HD-337)
- Applied Biosystems 7900 HT PCR
CO2 Delivery System
Centralized carbon dioxide delivery system pipes CO2 to each Tissue Culture room. The recharge covers consumption of CO2 and is billed per incubator or station. Faculty not using CO2 incubators are not charged.
Billing Methodology: Actual Costs/Number of Units used by each PI
Costs Include:
- CO2
- Maintenance of central distribution manifold
- Financial and administrative oversight and recharge management
Dry Ice & Flaked Ice
Dry Ice containers and Flaked Ice machines are located outside of every cold room in the laboratory. (Rooms 205, 226, 305, 326, 405, 426)
The Wet Lab recharge covers the cost of dry ice delivery twice weekly as well as maintenance and repair of the ice machines.
Glasswash
Full-time Lab Assistant stops by each wet lab to pick up dirty lab glassware from a designated area, wash it and return it to the lab same day. This employee is responsible for ensuring items are returned to proper lab and may assist lab with labeling glassware.
Autoclaving
Lab Assistant picks up items or prepared solutions to be autoclaved from each lab, autoclaves them, and returns to the lab same day. Assistant will also autoclave glassware after washing.
Tissue Culture Rooms
Tissue Culture Rooms are located throughout the laboratory. Please note the custodial staff follows a strict biweekly floor cleaning schedule, otherwise they are not permitted to enter the TC rooms. Therefore each lab is responsible for placing their waste bins outside of the TC room each evening for pick up by the regular custodial staff.
BioHazard Waste Collection
EHS Assistant picks up biohazard waste collection from the red collection bin or designated area in lab and transports to the central collection area for EHS to pick up. Frequency will meet EHS regulations so these bags do not overflow in the lab.